The Art of People Management

There’s lots of talk in the social media world these days about leadership – who has it, how to demonstrate it, whether it’s a trait you’re born with or a skill you can learn – while the notion of management continues to be downplayed. Management lost its luster back in the 1980s when leadership experts like Warren Bennis drew a finite distinction between leadership and management. In his seminal work, On Becoming A Leader, first published in 1989, Bennis writes:

  • The manager administers, the leader innovates.
  • The manager is a copy, the leader is an original.
  • The manager maintains, the leader develops.
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